Location: Admin > Tablet Management
The Tablet Management gives you access to
- Overview of all tablets on your site or across multiple sites if you have more than one (Note: If your profile is site limited, you will only be able to see the tablets of the sites you are allowed to)
- See if your tablet is checking in with our Servers
- See Battery Health of your tablet
- Check Connectivity and Net Strength
- Access your Service Menu PIN
- Check location of the tablet
- Check the quality of the connection between your tablet and printer
- and more (use the "Column Settings" button to enable additional columns)
Overview
- Name: Search for specific Device Names
- VT-Number: The VT-Number is an identifier for every tablet, each tablet receives a Sticker with a unique VT-Number on the back. Use the little magnifier to search for a specific tablet.
- Site: Search for site names, if you have more than one.
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Synchronisation: The Synchronisation refers to how well your tablet is connected to our servers. Check your Network Connection if the State is anything less than "Good".
- Good - This is the desired state
- Warning - The clock on the tablet is 3 or more minutes out of sync
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Bad - The clock on the tablet is 5 or more minutes out of sync
- See here on how to resolve this > My tablet is showing the wrong time
- Last Update: This shows the last time the tablet has checked in with our servers which is usually every 30 minutes.